Our Frequently asked questions
Immediate in case of any delay, it is almost 72 hours
Property owners can request damage deposits from guests. Deposits can help cover any potential damage that a guest might causes, providing assurance that your property will be treated respectively, if anything does go wrong, it can be reported to our team through our misconduct reporting feature
Once your ad has been approve you will be able to advertised for 1 months unless its sole of course (hoooreyy)
Talk directly to our service provider
We have a variety of payment method ranging from mobile money, direct payment, and bank cards .but it is important to contact an agent before payment is made
Nope! For spam-prevention and privacy purposes, we use a virtual phone number to ensure your contact details remain secure. When you receive enquiries via SMS or phone call, we'll redirect them to your mobile number
All of our ads are subject to julihome's Quality Score. This means that the better and more detailed your ad is, the higher it will stay on the ad pages
To create a great ad, you should include:
- 4 unique images
- A compelling description
- A complete list of property features, including the size
- A street address
- Floor plans, if you have them available
Once you've done this , you'll get access to an agent which will give us all the tools to load and manage your ad.
You're in control! You'll be able to disable and reactivate your ad at any time via your Private Ad dashboard
We can edit your ad anytime via our dashboard. Just keep in mind that when we edit your ad, it will be re-submitted for moderation before going live
Once your ad has been submitted to moderation, if there are no edits required, it should be live within 1 business day
Absolutely! You'll receive your tax invoice via email
You'll receive a weekly performance email from us, and you'll have access to all of your performance stats via your dashboard.
We do our best to ensure our site is compatible with the most popular browsers. However we recommend that you keep your preferred browser updated for the best performance
Recommended size: 1024px (width) x 768px (height
A confirmatory mail will be send to you with details of your payment
